Trained engineers
A growing technical team supporting customers across regions.
SERVICE & SUPPORTPower You Can Trust.
Power You Can Trust.
Support You Can Count On.
A growing network of trained professionals, online and on-site assistance, and QR-based complaint registration.
01 — SERVICE STRENGTH
Always on.
Always near.
Pan-India support
A widening service footprint for efficient assistance.
Flexible assistance
Remote diagnosis backed by on-site technical service.
Complaint resolution
Simple registration and a transparent support journey.
02 — QR-BASED SERVICE FLOW
Service support.
Just a scan away.
SCAN → REGISTER → RAISE → TRACK & RESOLVE
One clear support route.
Scan the QR code on the product or use the service portal, enter product and contact details, describe the issue and follow the request through resolution.
Raise a service request ↗03 — SERVICE NETWORK MAP
Support across
India.
Our service network continues to expand across multiple regions, supported by online assistance and trained field professionals.
Closer support. Faster coordination.
The service team coordinates complaint registration, diagnosis, visit planning and resolution through one monitored process.
Start a service request ↗04 — WARRANTY & INSTALLATION
Product-specific.
Clearly explained.
Warranty duration, ingress protection and operating capability vary by model. Refer to the approved specification and warranty document for the exact product.
Confirm compatibility
Match inverter, battery, PV input, cable sizing and protection equipment to the approved design.
Follow the manual
Use trained installers, safe isolation, ventilation and specified electrical protection.
Keep records
Retain invoice and serial details, activate warranty and use the official service channel.
05 — FREQUENTLY ASKED QUESTIONS
Answers before
you need support.
How do I raise a service complaint?
Scan the QR code on your AURAWATT inverter or visit warranty.aurawatt.in and submit the requested product, contact and issue details.
What information should I keep ready?
Keep the product model, serial number, purchase details, installation location and a clear description of the concern ready.
Is warranty the same for every product?
No. Warranty is model-specific. Refer to the applicable product documentation and approved warranty policy.
Is on-site assistance available?
AURAWATT provides online and on-site assistance through its growing service network, subject to the service process and location.
06 — NEED ASSISTANCE?
Raise a
service request.
Use the official service portal for product and complaint registration.